Job Description

Job Title:  Administrative Assistant

Expected Work Week: Part-time, Non-Exempt, 10 to 29 Hours Per Week (Will Vary Based on Need)

Reports To:  Administrator

Summary:  Responsible to the Church Administrator for specific functions of central administration processes.

One-line Job Description: To serve as a steward of CRC by assisting the Church Administrator with the central administration processes, such as human resources, church database management, payroll, accounting, budgeting, financial reporting, and special projects as needed, in order to provide excellent service to the donors and employees.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Act as an ambassador for CRC by positively reflecting the vision, mission, strategy, and values to those inside and outside our walls.

• Be able to assess and advise attendees and volunteers as to how and where they can take their next steps towards God and within the ministry.

• Maintains quality service by following organization standards.

• Maintains employee and donor confidence and protects operations by keeping information confidential.

• Provides secretarial support as needed by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; and preparing large mailings.

• Assists with maintaining and updating our church database software as needed.

• Works with Ministry Leaders, the Church Administrator, and Senior Leadership to move potential applicants through the New Hire Process.

• Schedules interviews by coordinating appointments.

• Drafts, revises, and files finalized offer letters.

• Assists with new hire onboarding activities such as payroll, benefits, keys, mailboxes, and setting up onboarding IT requests.

• Notifies existing staff members of new hires and resignations.

• Welcomes new employees to the organization by conducting orientation.

• Provides payroll information to Church Administrator by assisting with time and attendance records, and assists with payroll as needed.

• Prepares employment verifications as needed.

• Assists with gathering information to prepare employee data reports by assembling, preparing, and analyzing data for Church Administrator and applicable legal organizations.

• Maintains employee information by entering and updating employment and status-change data in the human resources software and adds required documentation to employee files.

• Assists with the documentation of the employee evaluation process.

• Assists with termination process when employees resign.

• Coordinates staff appreciation events and employee farewell parties.

• Assists with open enrollment requirements for insurance and other benefits.

• Rotates with the Office Manager and Front Office Staff to Cover the Front Desk as needed.

• Contributes to team effort by accomplishing related results as needed.

• Maintains technical knowledge by attending online training sessions and reviewing publications.

• Other duties as assigned.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
 

• Adaptability: Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.

• Dependability: Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.

• Planning & Organization: Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Uses time efficiently. Works in an organized manner.

• Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

• Continuous Learning: Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.

• Customer Service: Displays courtesy and sensitivity. Manages difficult or emotional donor and employee situations. Responds promptly to customer needs while being welcoming, informing, and service oriented.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school with concentration in business administration/management/human resources; or two years of related entry-level experience.

• Language Ability:

Ability to read and interpret documents and procedure manuals.  Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

• Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

• Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; internet software and database software.  To perform this job successfully, an individual should have knowledge of Microsoft Office Suite and Google. 

• Certificates and Licenses:

No certification required.

• Supervisory Responsibilities:

This job has no supervisory responsibilities.

• Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand, walk, and sit.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.